FAQS

WILL I HAVE A CONTACT PERSON ON-SITE?
Of course! We strive to ensure the best possible support from the day of the participants’ application onwards. In all of the locations that we offer programmes there will always be a contact person who will quickly help you to deal with any problem that may occur. This service is included in the price and can be called on during the entire time of the stay, regardless of how long this may be. In addition we have established a 24 hour emergency phone-line and can be reached around the clock in case of emergency.

DOES PRACTIGO ABIDE BY THE GERMAN TRAVEL LAW?
Yes, and that is why, with us, your booking is secure. When we arrange an internship for you and, if required, organize accommodation and language course, you are always on the safe side. Since we have our main registered office in Germany it goes without saying that we meet the strict guidelines of the German Travel Law. This provides amongst other things an insurance against insolvency which ensures that you will receive your money back in case of insolvency of the airline or the language school. The money you entrust to us is safeguarded through the insolvency insurance. When making price comparisons with other agencies you should also check whether your money is in such safe hands.

DO YOU HAVE ANY TESTIMONIALS FROM FORMER PRACTIGO PARTICIPANTS?
You can find testimonials from former interns and language course participants under the following link: www.internships-4u.com/neu/internship/testimonials/testimonials.htm

DO I HAVE TO BOOK THE PLANE TICKET MYSELF?
We are happy to do this for you. In order to submit a nonbinding offer to you, we need to know your travel dates. You can communicate them to us at: http://www.internships-4u.com/neu/internship/flights/flights.htm

WHICH KINDS OF INSURANCE DO I NEED?
When you book an internship with PractiGo, you need to prove that you have the following insurances, which you can be booked optionally with a language course: liability, accident and travel insurance. It is possible that you are already included in a family insurance, so you should ask your parents about it first. Alternatively, we will be glad to help you choose the suitable insurances. The PractiGo Outbound Insurance is specifically designed for the needs of our participants. This insurance package is arranged on a weekly basis and can be adjusted to the length of your stay. If you wish for travel cancellation insurance we can offer this too. It will protect you against costs that may arise in case you have to unexpectedly cancel your stay abroad because of health reasons.

DO I NEED A VISA TO PARTICIPATE IN A PRACTIGO PROGRAMME?
Yes a visa might be needed depending on the destination. One of the main objectives of PractiGo is to encourage the international exchange of young people. Therefore our programme is open to young people all over the world. Where possible we will be happy to inform you about the visa requirements for a particular country. However you should also inquire about the visa requirements for your desired destination yourself.